The safety of our customers, employees and the public are the most important consideration in everything that we do.
No job is too urgent or no cost too great to justify taking risks with Health and Safety. We have Senior Management responsibility for this critical are of our work.
The key elements of the way that we control and minimise risk are:
Our comprehensive range of compliance services are available for all makes of Chromatography, Spectrometry and Spectroscopy equipment, when used in a regulated laboratory environment.
We offer both At Site and Return to Base maintenance and repair services.
At site services involve sending a fully-trained engineer to your laboratory, practice or factory. The simple and competitive call-out charge includes all travel costs.
RTB services involve returning your equipment to us for investigation, maintenance or repair in our comprehensively equipped dedicated workshop facility. This route is especially cost-effective for more complex or intermittent faults, which can be difficult to resolve in the field.
Maintenance is usually performed at a fixed fee, which will include parts and labour.
For repairs, an hourly rate will be used, to which the cost of any parts required will be added.
We can give a written quote before proceeding, and seek permission before carrying out additional work (if required).
All work is guaranteed (subject to Terms and Conditions).
Repair labour rates are automatically discounted for equipment covered by a current Service Contract.
Chromalytic are Authorised Service Partners for an increasing number of market-leading brands: