Our engineers will be trained to your standards and use your genuine parts. We will commit to maintaining competance through ongoing training and CPD. You can use preferred engineers and retain control over your support priorities.

Our IT systems will track service calls, contracts, stock, and service history, and provide the management data to allow you to run your business.

We also offer the flexibility to fit the support program to your own USP and business objectives. This is certainly not a "one size fits all" proposition.

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All in a name?

You can choose to have our engineers and administrative staff introduce themselves as your own staff, and use your branded documentation. This will allow you to retain control over your intellectual property and brand awareness.

"Our business model is the provision of laboratory equipment services, performed to the highest standards with the agreement and support of the manufacturer."